We have a size chart. Each product page also has a size guide section where we give notes and guidance on each particular style's fit - whether or not it has stretch, what sizes our models are wearing, and if we recommend sizing up or down. Obviously, all brands run differently, so we suggest pulling out that tape measure to get the most accurate read.

Please read all the fine details on our return policy here. 

We have so many plans and ideas on how we'd like to grow in the coming years, and wholesaling is definitely in our future. At the moment, however, we're not taking on wholesale orders. We'll let you know when we do!

If you provided a valid email address during the checkout process, you will receive an email after your order is placed with your order details.

Unfortunately this is not an option at this time. We are working to make this happen!

We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please email us at contact@novacancyinn.com with your order number and photos of the item indicating the defect or item received.

We accept the following payment cards: Visa, Visa Debit, Mastercard, Discover, American Express, and PayPal. Of course, all transactions are secure and encrypted.

Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order.

Unfortunately, we are currently unable to process exchanges. 

Some items are so demanding that we may restock some units. Therefore, we suggest signing up to our "email when available" list. You may do so by clicking on the "email me when available" link on the bottom right of the page and selecting the size as well as entering your email. In the event that this item becomes available in the size selected, you will be notified via email.

Just hit 'Unsubscribe' button at the bottom of the email newsletter.